Privacy Policy

Information We Collect

We collect personal information from you when you:

• Place an order
• Create an account
• Subscribe to our email marketing list
• Request customer support or submit a form
• Use our website (via cookies and analytics tracking)

Personal information collected may include:

• Name
• Email address
• Mailing and shipping address
• Phone number
• Payment information (processed securely by our payment processor)
• IP address, browser/device details, and website usage data

You may browse our site without creating an account.

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you regarding your purchases or account
• Improve website functionality and product offerings
• Send marketing and promotional emails (only if you opt-in)
• Personalize your shopping experience
• Detect and prevent fraudulent or unauthorized activity

You may unsubscribe from marketing emails at any time using the link included in each message.

Payment Processing & Security

Payment transactions are processed securely through PCI-compliant providers. We do not store or retain full credit card numbers on our servers.

Cookies, Analytics & Advertising

We use cookies and similar tracking technologies to understand how our website is used and to improve your experience.

We also use third-party analytics and advertising services, including (but not limited to):

• Google Analytics
• Google Ads and Google Remarketing
• Meta (Facebook and Instagram) Advertising
• Email marketing platforms (e.g., Mailchimp, Klaviyo, HubSpot)

These services may use cookies, identifiers, or tracking pixels to:

• Measure website traffic and performance
• Understand how visitors use our website
• Provide personalized advertising or product recommendations
• Track marketing campaign effectiveness

Sharing with Third Parties

We share customer data with third parties only for the purpose of performing services on our behalf, including:

• Analytics and usage measurement
• Ad targeting and remarketing
• Email campaign management
• Customer communications

This data is shared only to support our business operations and is not sold for independent use.

You may opt out of personalized advertising here: https://www.aboutads.info/choices/

Google users can additionally adjust ad personalization here: https://www.google.com/settings/ads

Do We Sell Personal Information?

No. We do not sell your personally identifiable information. However, we may share non-identifiable, aggregated, or anonymized data for marketing or analytics purposes.

CCPA (California Privacy Rights)

If you are a California resident, you have the right to:

• Request access to personal information we hold about you
• Request deletion of your personal information (with certain exceptions)
• Request information about how your data is collected and used

To make a request, contact us at sales@energyefficientsolutions.com or 877-464-5828.

We do not sell personal data under California law, but we may share data with third-party service providers as described above.

GDPR (EU/EEA Users)

If you are located in the EU/EEA, you have the right to:

• Request access, correction, or deletion of your personal data
• Withdraw consent to marketing communications at any time
• Request data portability or processing restrictions

To exercise these rights, email sales@energyefficientsolutions.com.

Data Retention

We retain personal information only as needed to:

• Complete transactions and fulfill orders
• Meet legal, tax, regulatory, and audit requirements

Children’s Privacy

We do not knowingly collect personal information from children under 13.

Your Consent

By using our website, you consent to this Privacy Policy.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with a revised effective date.